Government must keep up with technology trends, not force direction

AGIMO’s John Sheridan looks at rise of social media across government agencies

Government departments must keep up with wider technology trends instead of trying to force the direction of developments, John Sheridan from the Australian Government Information Management Office (AGIMO) has claimed.

In a blog entry by AGIMO’s John Sheridan, the agency's first secretary said while government agencies can not know which direction Web 2.0 will head in, there is a need to keep up with the latest trends.

“In government ICT, we need to keep up with the technology — not try to tell it where to go,” he said.

Drawing on his presentation at the FutureGov conference in Canberra last week, Sheridan said the future of IT will be defined by more than just one major trend.

“Some things about the future are quite sure...others are not,” he said. “My presentation touched on several of these: mobility, simplicity, security, privacy, social media, ubiquity and accessibility.”

Sherdian also said that while social media adoption was on the rise across government agencies.

“While there is still away to go, such approaches are now regularly discussed as part of new policy proposals,” he said. “Despite being increasingly common, such references don’t yet mirror the ubiquitous nature that is now required of government services.”

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