Fast five: This week in IT, 12/08

Your five-minute wrap up of this week’s top Australian tech stories

Fast five

Fast five

Tired? Stressed? You’ll feel better after reading this week’s Fast Five, your hand-picked five-minute guide to the biggest IT stories of the week. Enjoy.

Equinix mulls Melbourne data centre Data centre provider Equinix is mulling construction of a Melbourne facility in response to growing demand from customers at its Sydney 1 (SY1) and Sydney 2 (SY2) facilities.

Online safer for problem gamblers: Sportsbet chief Despite the potential for minors to accrue debts, online gambling companies operating inside Australia provide offer greater protection against problem gambling than retail outlets, according to Sportsbet chief executive officer, Cormac Barry.

Telstra falls short of customer service goals Despite a significant focus on customer service initiatives over the past year, Telstra (ASX: TLS) has still fallen short of expectations to reduce complaints and improve customer satisfaction.

NSW backs R18+ classification New South Wales will back the creation of an R18+ classification for computer games, clearing the way for the adult-only category's introduction.

AARNet launches five-year plan The Australian Academic and Research Network (AARNet) has announced a wide range of initiatives around network upgrades, collaboration, and mobility as part of a new five-year plan.

Federal Govt introduces telco customer service guarantee Major telcos may be hit with a penalty of $2 million should they fail to comply with a new customer service guarantee (CSG) standard established by the Federal Government in an effort to shield consumers against poor customer service.

NBN Co offers rebate for CVC pricing NBN Co has moved to accelerate the uptake of the National Broadband Network (NBN) by offering a rebate on the wholesale charge on its Connectivity Virtual Circuit (CVC).

Issues raised over NBN’s role in disaster communications The National Broadband Network (NBN) will play a minor role in providing communications in a major natural disaster due to its low levels of redundancy and availability, according to the country’s fifth largest ISP, Internode

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