BlackBerry owners switching to HTC handsets have reported a glitch when transferring data to their new phones, with all SMS messages stored on a BlackBerry device being resent to their original recipients.
The issue, which is affecting customers both in Australia and New Zealand, is being looked at by HTC, with a statement from the company saying it would “resolve the issue as a matter of urgency”.
As part of fixing the glitch, HTC is developing a software update and planning on instigating additional software integration.
HTC stated that when an update is made available, customers will be notified via their smartphone.
Follow Lisa Banks on Twitter: @CapricaStar
Follow Computerworld Australia on Twitter: @ComputerworldAu