Following a 10-month trial at its Melbourne Rialto Tower offices, Telstra's wireless office solution is now available.
The offering provides a mobility solution that integrates GSM mobile phone handsets with private fixed-line telephone networks.
The telco has signed a five-year contract with interWave Communications International to supply and maintain the GSM Wavex technology, which supports the wireless office service.
Phone calls made through the wireless office are channelled through the Wavex equipment and carried by in-building GSM radio coverage. The technology is connected to the office's PABX. Telstra said this link is important as it ensures mobile calls made by organisation staff from within the office are charged at fixed phone rates.
With the solution, employees can also use their mobile handset to access a company's abbreviated dialling plans, call forwarding, call transferring and have a single voicemail box.
Telstra said productivity gains are among the identified benefits of the solution as staff are more easily contactable as well as a reduction in costs associated with the continual re-location of fixed workstations and the eradication of duplicate systems such as fixed phones.