Australian Taxation Office and the Australian Customs Service has awarded a $12 million contract for data services on NSC.
The provider has expanded its operations in Canberra to manage the government contracts and now has Avaya Platinum partnership status firmly in its sights.
"Customer satisfaction with our key services has driven an increased level of demand from clients wanting to use NSC as a single-source solutions provider, managing both voice and data requirements," said managing director Craig Neil. "The expansion of operations in Canberra will be a pivotal part of our continued development."
Two new management roles have been created to oversee the business between Sydney, Melbourne and Canberra. The company also announced the integration of solutions from Cisco and Nortel Networks.
Meanwhile, the company is also hosting computer telephony integration seminars on its recently completed implementation for Lion Nathan, which are being held nationally to provide application studies to enterprises, with the next scheduled for December 5 in Melbourne.
"First-hand candid information about the bear traps as well as the benefits is the best kind of information any decision-maker researching their own business requirements can ask for," said Neil.