APC launches graduate program to address ICT skills shortage

ENCOMPASS is a three-year program in which TAFE trade certified graduates can work and gain on-the-job training

American Power Conversion (APC) by Schneider Electric will attempt to soften Australia’s ICT skills shortage by launching a program to teach graduates about each stage of the data centre lifecycle.

ENCOMPASS is a three-year program in which TAFE trade certified graduates can work and gain on-the-job training in each stage of the data centre lifecycle, including planning, building and operations.

APC by Schneider Electric vice president, Pacific, Gordon Makryllos, said the program has been specifically designed to ensure candidates are provided with the appropriate skills and experience required to effectively and efficiently deliver a high level of service.

“We found that by offering graduates complete exposure to all processes and areas of the data centre, not just the processes relevant to their particular role, errors are significantly reduced, while efficiency and customer satisfaction is are greatly increased,” Makryllos said in a statement.

The course encompasses 13 different modules to be completed over three years with each module providing both theoretical and practical training in all aspects of data centre services. Additionally, it aims to develop an understanding of the broader ICT industry considerations, including the transition to Cloud computing and high density computing.

In addition to hands-on practical training, graduates will complete external tertiary qualifications during the course says Makryllos.

“Given the intensive nature of ENCOMPASS, it is imperative that candidates possess the appropriate levels of motivation, commitment and aptitude,” he said. “In turn the rewards will be a highly qualified and appropriately skilled individual who can take up any position within the service organisation.”

Following the recruitment of two TAFE graduates last year, APC has committed to taking on 25 trade qualified graduates in the next five years to help the reported skills shortage, which according to recruiters, is set to increase IT salaries in 2011.

As reported by Computerworld Australia, APC recently opened a new data centre demonstration facility in Perth, dubbed the Energy Efficiency Hub, to help educate Australian IT professionals about going green.

The building houses a demonstration space that incorporates a modular data centre with hot aisle containment system (HACS), a dedicated wiring closet, an uninterruptible power supply (UPS) and associated electrical switchgear.

Follow Chloe Herrick on Twitter: @chloe_CW

Follow Computerworld Australia on Twitter: @ComputerworldAU

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