ACMA seeks service provider for website migration

Authority moving from external to internal hosting

The Australian Communications and Media Authority (ACMA) is looking for a service provider to help with its SiteCore content management system (CMS) development as it migrates its Cybersmart website internally.

The website was launched in 2009 as part of the Rudd Government’s cyber safety program. It provides resources and advice to help young people and parents safely navigate the online world. Cybersmart also contains material for schools and library staff.

Department documents state that while the site is hosted externally, this is not a permanent arrangement as ACMA is redeploying it in-house with expanded capacity.

“The site was developed using the Sitecore content management system software," tender documents read. "It currently uses a number of Sitecore products such as web forms for marketers and really simple syndication (RSS) Web feeds.The use of more Sitecore products is planned for 2011 including forums, email campaign manager, analytics and calendar."

ACMA envisions the new website as having four virtual environments comprising development, authoring, staging and production.

The chosen service provider will need to offer second-level support, Sitecore maintenance, turn-around enhancements, and change management processes enabling ACMA Web development, in-house Web publishing and front-end development.

“The expected outcomes are a maintenance and development service that enables improvements to the website, the option of services of a dedicated Sitecore publisher on site at the ACMA offices in Sydney or Melbourne and support for ACMA Web development staff,” the documents read.

ACMA is offering a 12 month contract with the option of renewing the contract for another year. The government agency expects website migration to be complete by April 2012.

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