The Victorian Government is to implement a whole-of-government integrated library system as a means to remove geographic location and dependence on print resources as barriers to knowledge sharing.
The new whole-of-government system will provide a search and discovery facility, management of electronic resources and digital objects, automated document delivery and a more flexible method of managing ad hoc customer service requests.
It will also replace the government’s library service systems, which manage 11 department libraries and four agency libraries in Melbourne CBD and metropolitan Melbourne.
Departments included under the project include Victoria Police, Human Services, Health, Treasury and Finance, and VicRoads.
With a single, cross-government library system solution the state government aims to provide more efficient and cost-effective library services, the efficient delivery of physical and virtual library services, better quality libraries and better cross-government access to information and library services.
Comprehensive access control, so that different users will have different levels of access to the library resources, will also be a feature of the new system.
According to project documents, the current library environment includes some 15 libraries, 500,000 bibliographic records, 50 library staff, 46,000 users, and 10,000 circulations of material per annum.
Accordingly, data migration — with duplicate barcodes, variable data quality, different record formats, and substantial variation in data fields and authority records — is expected to be a major challenge.
“There are no common processes or systems in use across these departments and agencies, so the migration of library records to a common system will be a significant part of this project,” the documents read.
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