IT managers can expect a 25 per cent decrease in the number of hours they spend working on IT services, as well as an increase in the number of staff using corporate applications on personal devices, according to Gartner.
In a statement from the analyst firm, top predictions for IT organisations for the next year and beyond highlight major changes in the role played by technology in the enterprise.
Managing vice-president, Brian Gammage, said the changes will affect the industry as of next year up until 2015.
“Gartner's top predictions showcase the trends and disruptive events that will reshape the nature of business for the next year and beyond,” he said.
“Selected from across our research areas as the most compelling and critical predictions, the developments and topics they address this year focus on changes in the roles that technologies and IT organisations play; in the lives of workers, the performance of businesses and the wider world.”
Gammage said four initiatives that were discussed at the recent Gartner Symposium in Sydney could possibly increase enterprise revenue.
Other findings from the survey included that by 2015:
- Information smart-businesses will increase their recognised IT spending per head by 60 per cent
25 per cent of labor hours associated with IT services will be eliminated due to automation tools
20 per cent of non-IT Global 500 companies will be cloud computing providers
“Social bots” will make up 10 per cent of people’s Facebook friends, with automated software interacting in a personalised way with individuals
80 per cent of workplaces will support a workplace using tablet computers by 2013
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