IBM links network monitoring to business processes

New network management services from IBM Corp. link monitoring of equipment to the business process objectives they support, the company announced Wednesday.

The Monitoring, Alert, and Manage system sends out an alert when a business process is threatened, IBM said.

The service offering, dubbed e-business Management Services, isn't plug-and-play. IBM's Global Services consultants analyze a client's business and set up rules and policies for the system, which is then continuously monitored by IBM for notification about performance issues, IBM said. The company did not give information about prices or availability.

In addition to the monitoring and alert system, the services include a "mine, map and initialize" service that maps business goals and processes against the IT resources available to uncover problem areas, and a "workload process performance tool" that allocates system capacity to prioritize business transactions, IBM said.

The services have come out of IBM's multiyear, multibillion-dollar Project eLiza, which was announced in April. The company wants to take away the need for human action in managing IT systems by creating intelligent systems that manage themselves. Other fruits of Project eLiza that automate infrastructure security and management are also available with products from IBM's eServer family, IBM said.

Work is still being done on technologies that keep information safe and available, even after a hack attack, IBM said. Partners in the development of other self-managing technologies are vendors BMC Software Inc., Candle Corp., Nortel Networks Corp. and customers Danske Bank A/S, Merrill Lynch & Co Inc. and Terra Lycos SA, IBM said.

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