IBM steers Queensland Motorways to smarter toll system

Travel time improved by minutes

Reduced travel time and accidents are just some of the benefits Queensland Motorways has realised since the organisation spent $2 billion on an advanced tolling system to replace cash booths.

Speaking at an IBM Australia roundtable event in Sydney, Queensland Motorways chairman, David Gray, said the free flow tolling system currently processes 250,000 transactions per day, amounting to 80 million transactions per year.

IBM provided the technology for the system, which includes video and tag systems and has the ability to read vehicle numberplates.

“We went for the world’s best because we saw it as a building block for a transport system. We have already seen significant travel time improvements, tens of minutes in some cases,” Gray said.

Since implementing the free flow system, safety has also improved substantially with less serious accidents recorded.

The system is SAP-based and capable of multiple integration.

He said that Queensland Motorways is also implementing what it calls a smart transport centre in conjunction with the University of Queensland to conduct traffic research. The centre will be officially launched in November.

It has a new project planned called Managed Motorways.

Read more about the Queensland Motorways moves to free-flow tolling system at

Hamish Barwick

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