NBN Co has chosen Melbourne as the location for the Network Operations Centre (NOC) and Test Facility to monitor and manage the National Broadband Network (NBN).
NBN Co chief executive officer, Mike Quigley said the centre would create jobs for up to 425 people once it is fully operational.
“NBN Co is adopting a management model for the installation of services and fault repairs, so we will be contracting work throughout Australia to suitably qualified and accredited companies, coordinated from this centre,” Quigley said in a statement.
The NOC will assist new customers of the NBN, coordinating and provisioning fault repairs, managing network traffic, providing data for billing and taking service orders from retail service providers.
“This facility will be the centrepiece of our network and the key interface with our customers, the retail service providers, who will be using our network to provide high-speed services to their business and residential customers across Australia,” Quigley said.
Communications minister, Senator Stephen Conroy, said the NBN Co chose Melbourne as the location for the NOC because its engineering and technology operations are based there.
“Design and fit-out of the Network Operations Centre has begun and the site will be redeveloped and operational by the end of this year,” Conroy said.
The facility will be installed over four floors of the Innovation Building in the Docklands area and will house the NOC, the National Test Facility and Service Activation Centre.
“We will build a network that operates with automated systems and transparent processes for service activation and fault repair,” Quigley said. “Retail service providers will need to test their services prior to integration with the network, and the new centre will provide a facility where they can access a simulated live network environment.”
The Melbourne facility is scheduled to be up and running by early 2011.