IT budgets up 3.3 per cent in 2010

Gartner CIO Agenda survey reveals top business priorities

IT departments are considering new ‘lighter weight’ technologies in order to deliver results for their organisation, according to the Gartner Executive Programs (EXP) 2010 CIO Agenda survey.

A shift in focus towards productivity among Australian and New Zealand chief information officers is in line with overseas experience, according to the analyst firm.

Group vice president, Asia Pacific for Gartner Executive Programs, Linda Price, said 2009 was the most challenging year for IT since the Gartner survey began in 1999.

“As many ANZ organisations operate on a July to June financial year, we think this survey represents a conservative view, and 2010 may shape up to be much better than this,” Price said in a statement “Last year, many CIOs faced multiple budget cuts wiping away four years of budget increases. Some IT budgets have not returned to 2005 levels, let alone 2008 levels. However there are definite signs of recovery in the 2010 budget projections.”

CIOs were asked to look forward to 2013 and rank their business priorities:

Top 10 Business Priorities

Top 10 Business Priorities

 ANZ Rank

Global Rank

Top 10 Technology Priorities

ANZ Rank

Global Rank

Improving business processes

1

1

Virtualisation

1

1

Cutting enterprise costs

2

2

Networking, voice and data (including VoIP)

2

4

Creating new products or services (innovation)

3

7

Data storage and management

3

7

Increasing the use of information and analytics in decision making

4

3

Mobility

4

6

Attracting and retaining new customers

5

5

Cloud computing

5

2

Supporting regulation, reporting and compliance requirements

6

-

Web 2.0

6

3

Improving enterprise workforce effectiveness

7

4

Business intelligence applications

7

5

Targeting customers and markets more effectively

8

8

E-commerce/Internet

8

-

Expanding current customer relationships (expanding ‘wallet share’)

9

10

Enterprise Applications

9

-

Consolidating business operations

10

9

IT Management

10

10

Source: Gartner Executive Programs (2010)

 

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