NetQoS Inc. on Monday updated its flagship performance management appliance so that it now shows network managers how end users will be affected by application problems.
SuperAgent 3.0 features something NetQoS calls "performance maps," which will let enterprise network managers see the performance data collected on network components - such as servers, client groups and applications - in one view. The improvement, NetQoS says, will speed the mean time to fix poorly performing applications and prevent end users from experiencing any difficulties.
The company also added faster reporting times, full gigabit-speed support and URL-level analysis for Web applications in the new version of SuperAgent.
NetQoS's SuperAgent 3.0 sits in front of a switch and passively collects network, server and application response time data. In version 2.0, the company added the ability to aggregate data from multiple SuperAgents and let users view that data via a Web interface.
SuperAgent measures application response based on end-user traffic. It separates response time into application, network, and server delay components, enabling rapid troubleshooting of application performance bottlenecks. Results, presented in a Web interface, appear in near real time. Historical data can be grouped by day, week, month, or user-defined periods.
SuperAgent 3.0 is available immediately, with prices starting at US$29,500.