IT managers should ensure their disaster recovery (DR) strategy also includes a chapter on data recovery, according to Kroll Ontrack general manager for Asia Pacific, Adrian Briscoe.
“Too many businesses rely on their disaster recovery plans alone,” he said. “Typically, software is very good at doing everything automatically. It is the events where software has some sort of corruption and can’t understand what’s going on — that’s when you need the human intervention of a data recovery engineer behind the scenes.”
Kroll Ontrack is a data recovery and legal technology specialist with more than 20 years experience. Briscoe said testing the validity of backups is one of the elements of data storage typically overlooked by IT managers.
“Maintenance is the key,” he said. “Our survey of IT managers found that 61 per cent of businesses in Australia do not test their backups. Some of those businesses would have something in the vicinity of 120 tape movements a month just in one region, but they won’t have a process whereby they audit the tapes to ensure they’re getting valid data.”
Kroll Ontrack recently announced the availability of Ontrack PowerControls version 5.2, a tools that provides IT administrators with the ability to search, locate, restore or consolidate Microsoft Office SharePoint Server 2007 sites and individual documents stored on SharePoint sites.
The company has also opened a new cleanroom facility in Brisbane. The company has also launched an enhanced data recovery service program for Samsung Hard Disk Drive customers — a global online system to connect customers in need of data recovery services directly to Ontrack engineers.