Deloitte solutions centre opens in Sydney

Professional services firm Deloitte Touche Tomatsu jumped onto the 'ideas house' bandwagon this week, launching a technology solutions centre for enterprises looking for speedy innovation at lower cost.

Based in Sydney, the centre is part of Deloitte's new service delivery model and provides a purpose-built facility for implementation, risk management and technology support.

Head of the company's IT implementation team Jeremy Bolt said the centre provides hardware and software infrastructure for the strategy, selection, development, testing and deployment of IT systems solutions.

"We've launched this centre because it's a smarter way to [provide] quick implementations for the customer and work with a broader number of IT vendors," he said.

Deloitte will partner with a group of tier one technology vendors such as Navision, JD Edwards, Siebel, Hyperion, Brio Technology, Keystone and Business Objects to customise a range of solutions for clients.

Its tier two partners for e-procurement and CRM solution development include Streamlink, MRO Software and Talisma.

About 50 e-security, data warehousing and technical specialists from the firm's management solutions group will work initially with government, logistics and legal sector clients on rapid IT implementation.

According to Bolt the centre will cut implementation time by one third, and project budgets by 20 per cent.

The key to this, he said, lies in the centre's purpose-built nature. "The environment we've created here is built specifically for implementations - you've got all the tools you need," he explained.

The centre is outfitted with self-coded server rooms to house clients' servers, project rooms with planning resources and sales rooms for product demonstrations.

"Here, the [customer's] project management team is focused on the IT project at the time. And we focus on the reusability of project documentation, so we have easier access to it and much better knowledge transfer and interaction. We find this all increases productivity," he added.

Deloitte has invested just under $1 million in the facility, with plans to open another centre in Melbourne and the wider Asia Pacific region over the next few years, depending on the success of the Sydney site, Bolt told Computerworld.

Deloitte's testing centre concept was born in its Canadian subsidiary, which has launched nine facilities across Canada.

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