Curtin University turns to e-checks on infrastructure

Curtin University of Technology is about to set up electronic checkups to provide real-time reporting and visibility across applications, systems and networks for the its IT infrastructure.

After investing an undisclosed sum in a process of upgrading its infrastructure, Curtin is claimed to be one of the first organisations in the world to implement a production 10Gbit Ethernet network.

With previously only device-level management, the university was unable to see how the network was really performing, so went on the search to find a solution that would provide visibility for the entire infrastructure.

Curtin selected eHealth Suite from Concord Communications and will use the vendor's Network Health performance analysis and real-time reporting capability to provide detailed analysis of usage patterns, potential service disruptions and sources of delay.

Andrew MacDonald, network manager for Curtin University, said being able to anticipate potential problems and know when things are 'too wrong for too long' is important to the university.

"We also looked hard for a solution that would allow us to limit the background noise of false alarms. So often, engineers are desensitised to alarms, but because of Concord's unique algorithms this is much less of an issue from day one," MacDonald said.

Curtin was looking for a solution that would integrate with its Cisco infrastructure and Concord could deliver that functionality due to their long-standing partnership.

MacDonald said the solution will give Curtin the ability to predict network problems, resolve issues more easily, allow for more efficient capacity planning and provide ongoing real-time information about network performance.

"This will make a real difference to the ability of information services to drive an efficient infrastructure for the entire university," he said.

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