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U.S. Defense Security Services Gets Lean with Serena Software

As businessess and governments around the world strive to do more with less, IT departments are learning that Lean Business Process Management (BPM) is a must. The U.S. Defense Security Services (DSS) has tapped Serena Software to help them streamline current business processes, automate workflows and tasks, and achieve more efficiency with the company’s Lean BPM solutions
  • 29 April, 2009 09:52

<p>With Serena’s solutions, the U.S. Defense Security Services, which protects the nation’s technological base and protects classified information, has been able to:</p>
<p>•Automate five processes including configuration management, hardware/software procurement, and software distribution.</p>
<p>•Increase its configuration management productivity fivefold. What used to involve disparate processes for its various applications, as well as significant manual overhead, is now automated up to 80 to 90 percent.</p>
<p>•Make procurement contracts available online and, in the future, automatic notifications will inform managers when maintenance agreements are about to expire.</p>
<p>•Begin planning a new requirements process, which will help them go from processing just 20 to 60 items per week, to 100 to 200 items per week.</p>
<p>Serena provides software on premise and on demand to over 15,000 customers including 96 of the Fortune 100. Serena enables teams of programmers to become more efficient by standardizing and automating development processes across both mainframe and distributed environments</p>

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