IBM Corp. Global Services recently struck a deal with Tacit Knowledge Systems Inc., a Palo Alto automation software provider, to develop knowledge management services.
The service, called Enterprise Knowledge Gap, lets customers identify areas of information that are critical to their businesses and find gaps in how the information is shared and applied across their businesses.
The service uses Tacit's automation software to analyze a business' electronic content for specific areas of expertise and common practices and experiences.
Global Services: www.ibm. com/knowledge/consulting. html