Cisco set to certify voice professionals

Cisco this week added a Cisco Certified Voice Professional (CCVP) to its educational suite in response to heightened customer and channel partner demand.

"With more than four million Cisco IP phones shipped, the demand for highly skilled and knowledgeable professionals continues to grow," said a company media statement.

"The new CCVP certification informs and validates the ability of an individual to install, configure, operate, and support complex IP telephony systems using IP telephony solutions, private branch exchanges (PBXs), and voice mail."

CCVP courses and exams focus on Cisco CallManager, quality of service (QoS), gateways, gatekeepers, IP phones, and voice applications and utilities on Cisco routers and Cisco Catalyst switches

In order to earn a CCVP, candidates need to have already gained a Cisco Certified Network Associate.

Successful CCVP candidates will acquire many of the broad base voice and application skills that Cisco Certified Internetwork Expert (CCIE) Voice requires. The CCIE is the highest level of certification.

Earning the CCVP requires passing five exams: QOS-Quality of Service; Cisco Voice Over IP; Telephony Troubleshooting; Cisco IP Telephony and Gateway/Gatekeeper.

All Cisco certifications are available internationally through certified training partners. CCVP certifications are valid for two years and cost the equivalent of $US150.

For training locations and details see: http://www.cisco.com/en/US/learning/index.html

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