DSL growing despite teething problems

Despite experiencing frequent installation and provisioning problems, users are signing up for DSL services in droves. According to industry consulting firm TeleChoice Inc., there were 2.7 million DSL users at the end of last year in North America.

The report says 700,000 DSL orders were provisioned in the fourth quarter. TeleChoice says that the incumbent local exchange carriers maintain a leadership role with 78 percent of the market followed by competitive local exchange carriers with 21 percent and interexchange carriers with 1 percent.

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