Mercury debuts tuning software

Mercury Interactive Corp. next week will introduce network tuning software that enterprise network managers can use to track down the source of performance problems across their networks.

The new software, called ProTune, is based on Mercury's ActiveTune production tuning service, and company officials say the software in real time detects problems and optimizes live networks. ProTune runs synthetic transactions across networks, databases, servers and systems to find the cause of performance degradation on a network.

In the past, customers could request the ActiveTune service when, say, rolling out a new application, but now Mercury is making the service a product that can be deployed by end users on a regular basis. Mercury Director of Product Marketing David Dennis says now, with ProTune, network managers can prevent performance problems before they happen.

"The software can help network managers get more out of what they have, as well as prevent potential downtime," Dennis says.

ProTune is installed on a Windows NT or 2000 server, and small software engines, or generators, are installed either on the same server or strategically across the network. The generators create synthetic transactions to test the performance of the network devices, databases and servers on the network.

ProTune can detect errors in configuration and report them back to the central server software. The software also includes a database of the correct, say, server configuration and suggests ways to change the network to fix a performance problem.

ProTune costs US$210,000 for the first year. The price included three months of ActiveTune service from Mercury. Following that, ProTune is priced on an a la carte basis.

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