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River Dynamics a Finalist in AIIA iAwards

  • 01 March, 2004 16:35

<p>Sydney, 1 March 2004….River Dynamics, developer of the smartAlloc intelligent service provider allocation software program, is a finalist in the Australian Information Industry Association’s annual iAwards.</p>
<p>The preliminary judging has selected River Dynamics and two other software providers as finalists for the Outstanding Australian Product Innovation award.</p>
<p>River Dynamics’ selection follows its win in the Innovations in Claims Management category in the inaugural Australasian Claims Expo awards in Sydney, last September.</p>
<p>River Dynamics’ flagship product, smartAlloc, is a web-based system that intelligently allocates work to service providers based on their historical performance in the areas of cost, quality, timeliness, and impact on claims outcomes. The system also connects insurers and their suppliers electronically to enable a highly efficient business process.</p>
<p>Derek Brand, River Dynamics’ director, sales &amp; marketing, said smartAlloc was gaining a very positive reputation in the insurance industry after successful implementations at AAMI, QBE, WorkCover South Australia and Catholic Church Insurances.</p>
<p>The product also has broader application. “Following the success of smartAlloc in insurance, we are confident it will provide similar benefits to other business sectors. In particular, there are opportunities in government, health, telecommunications and utilities,” Mr Brand said.</p>
<p>“In insurance, and other industries where there is an increasing trend to outsourced service providers, provider management is high on the agenda.</p>
<p>“Using smartAlloc avoids any arguments about preferential treatment to particular service providers because the program intelligently allocates work according to pre-determined criteria. That means service providers which perform best on cost, quality and timeliness are going to get the most work,” Mr Brand said.</p>
<p>“Supplier response to smartAlloc has been extremely positive. Suppliers welcome the improved communication channels with the client, they know what criteria their work will be measured against, and they get feedback about their performance, relative to other suppliers. Importantly, they are rewarded for performing better than other suppliers by getting more work from the insurer.”</p>
<p>The AIIA iAwards recognise companies with outstanding products or solutions for the information &amp; communications technology (ICT) industry. Winners will be announced at a gala presentation ceremony during CeBIT Australia on Wednesday, May 5, 2004, in Sydney.</p>
<p>AIIA assists the ICT industry to meet its business objectives and set strategic directions.</p>
<p>About River Dynamics
River Dynamics, an Australian software company established in 2000, is a leading provider of supplier management software to the insurance industry. Privately owned and funded, the River Dynamics is currently developing partnerships to assist in its expansion into additional markets in Australia and overseas.</p>
<p>smartAlloc, the company’s flagship product, already installed in a number of major insurance companies, including AAMI and QBE, uses a patented process to allocate work to suppliers in real time based on their historical performance. It also provides a variety of features, such as electronic messaging and online invoicing, to facilitate communication with suppliers. The overall result is optimisation of the outcomes achieved from suppliers.</p>
<p>For further information please contact:
Derek Brand River Dynamics 02 9282 9070
Shuna Boyd BoydPR 02 9418 8100</p>

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