Griffith University, one of Australia's largest, has entered a three-year contract, worth $2.5 million, for a new voice network and services that will support some 5500 users.
The Brisbane-based university will upgrade its network from a Public Switched Telephone Network (PSTN) to ISDN in order to support its rapid growth in student and staff numbers.
Following a competitive tender process, The university selected AAPT as the telecommunications carrier for voice services. The carrier will directly connect the university's five campuses in three cities, Brisbane, Logan and the Gold Coast, to its national fibre backbone network, ensuring greater voice calling quality and reliability of service.
Geoffrey Dengate, director of information and communication technology services at Griffith University, said the new voice network will provide more functionality, greater benefits and better management.
Dengate said AAPT's pricing gave it the edge, and its offer to develop additional fibre optic infrastructure persuaded the university to give the contract to the carrier. The project will allow phone users to use a Calling Line Identification (CLI) feature in both directions of the call.
An immediate benefit will be the elimination of metering errors in the billing of calls, thus improving the accuracy of the bills sent out to the university users.
According to Dengate, another important benefit is the access to digital technology for Griffith University's telephone service. As the technology advances, the university will be in a position to take advantage of the technology and the better quality of a digital line compared to analogue.
As well as improving the university's voice network disaster recovery capability, the project will complement other new technology initiatives, such as IP telephony and voice over IP.
Dengate said the project is already under way.