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Mercury Interactive Sets New IT Agenda with BTO Technology Blueprint

  • 08 October, 2003 09:43

<p>Four New Mercury Optimization Centers Enable Asia Pacific Enterprises to
Maximize Business Value of IT</p>
<p>SYDNEY, 8 OCTOBER 2003 —Today, Mercury Interactive, the global leader in business technology optimization (BTO), announced its BTO technology blueprint and four new Mercury Optimization Centers.</p>
<p>BTO Blueprint
The Mercury BTO technology blueprint sets the agenda for how to run information technology (IT) as a business by automating and integrating strategic functions such as IT governance, application delivery and application management with the Optimization Centers. The blueprint also defines the future direction for new Mercury Interactive software and service offerings in the Optimization Center model.</p>
<p>“The revolution to optimize IT is paying off,” said Amnon Landan, Chief Executive Officer at Mercury Interactive. “The Mercury BTO technology blueprint defines the strategic areas of IT that deliver the greatest business value. The Mercury Optimization Centers are the BTO industry’s first offerings that enable optimization within each functional area of IT and provide the power to scale into an enterprise-wide BTO approach over time.”</p>
<p>The Mercury BTO technology blueprint reveals how CIOs can address two strategic IT questions – “What are the right IT initiatives?” – and – “Are these initiatives delivering value to the business?” The blueprint identifies how Mercury Interactive’s existing products, major new products and technology enhancements, and the Optimization Center model, enable CIOs to address these questions.</p>
<p>“The economic environment in Australia remains extremely challenging and it is critical for corporations to better align IT to business goals, while managing cost,” said Graham Sowden, Managing Director of Mercury Interactive in Australia.</p>
<p>“Many of the world’s leading companies are turning to BTO and centers of excellence in order to maximize the business value of IT. Senior management in Australia needs to urgently assess this new strategy and understand its critical implications for their business and its competitiveness. This strategic imperative is even more pronounced for CIOs, who are faced with mounting pressures to demonstrate and deliver bottom-line results from IT applications, infrastructure and expenditure.”</p>
<p>Optimization Centers
The Optimization Centers being launched by Mercury Interactive align disparate IT functions by consolidating and centralizing the software, services, and best practices used for IT governance, application delivery and application management. Each Optimization Center has an integrated set of Mercury software products that share a common enterprise foundation and deliver a business view through a real-time dashboard. The Optimization Center products and foundation enable IT functional teams to work in a centralized fashion, which saves time, cuts costs and dramatically increases efficiency for critical IT activities. The Optimization Center dashboard provides IT management with real-time visibility into the status of these activities.</p>
<p>The four new Mercury Optimization Centers are:
Mercury™ IT Governance Center – The IT Governance Center optimizes IT strategy and execution, and consolidates key governance functions such as demand management, portfolio and project management, and resource management. This enables IT management teams to work in a centralized fashion to integrate IT business processes from demand to production.</p>
<p>Major new technology enhancements in Mercury Portfolio Management include:
· Unlimited “what if” scenario capabilities to make informed decisions about IT priorities;
· Enhanced scorecards, metrics and ratings to compare technology priorities with business objectives and actual results;
· A wide range of new user interface configuration options to provide a strategic perspective to IT projects and programs.
Mercury™ Quality Center – The Quality Center enables IT quality teams to work in a centralized fashion, which saves time, cuts costs and dramatically increases efficiency for critical IT quality activities. The Center includes an integrated set of application delivery software which optimizes the quality and readiness of business applications before they are deployed, including test management, business-process testing and functional testing.</p>
<p>Software modules in the Quality Center include existing Mercury application delivery products such as TestDirector, WinRunner, QuickTest Professional and the new Mercury Business Process Testing product.</p>
<p>Technology enhancements in TestDirector include:
· Traceability, which links requirements, tests and defects to automatically alerts users of dependencies when changes occur;
· Configurable process workflow to enforce best practices across work groups;
· eSignature capabilities to create permanent audit trails for quality management and regulatory compliance in industries such as pharmaceuticals and healthcare.</p>
<p>Technology enhancements in QuickTest Professional include:
· Keyword testing to allow test creation based on business terms;
· XML and .NET support for automated functional testing of complex Web applications.</p>
<p>Business Process Testing is an all-new module in the Quality Center that will allow business analysts and process designers to automatically create tests from an abstract description of a process. This reduces reliance on software developers to test an application’s ability to automate business processes. This new product employs easy to use, powerful, drag-and-drop business process test creation features.</p>
<p>The Application Delivery Dashboard presents key performance indicators (KPIs), such as defect trending and density, in real-time so IT professionals can make informed, accurate decisions about application readiness, process effectiveness and deployment. These KPIs can be extracted from Mercury products and other sources such as call centre and help desk applications.</p>
<p>Mercury™ Performance Center – The Mercury Performance Center optimizes the delivery and performance of software applications that enable information technology (IT) to ensure business applications and IT infrastructure will perform to meet the needs of the business. The Performance Center consolidates key application delivery activities including load testing, performance tuning, application diagnostics and capacity planning for a full range of strategic business applications.</p>
<p>Performance Center modules, including LoadRunner, LoadRunner TestCenter, Mercury Tuning, Mercury Diagnostics and the new Mercury Capacity Planning, emulate unpredictable user patterns of critical enterprise and Internet applications to ensure performance under real-life conditions.</p>
<p>Technology enhancements to Performance Center applications include:
· Deep diagnostic drill-down capabilities for J2EE, Siebel and PeopleSoft in Diagnostics for rapid problem resolution; and
· Embedded best practices for Siebel and PeopleSoft in Performance Tuning to optimize the performance of production systems prior to going “live”.</p>
<p>Capacity Planning is a new module in the Performance Center that can accurately predict the infrastructure requirements for new and existing applications to ensure that they will meet business needs, while saving money on unnecessary technology infrastructure. The module will combine production and load testing metrics to accurately determine the right system architecture to support critical applications as they scale to meet the needs of the business.</p>
<p>Mercury™ Business Availability Center – The Business Availability Center consolidates key IT activities including business process and end-user management, service level management, and customer impact assessment to increase the availability and performance of strategic software applications. This enables IT operation teams to work in a centralized fashion, which saves time, cuts costs and dramatically increases efficiency for critical application management activities.</p>
<p>Customer Impact is a new module in the Business Availability Center that provides IT with visibility into how changes in service levels are impacting key customers. This capability will allow IT to prioritize problem resolution according to the needs of the business.</p>
<p>“Mercury Interactive's Optimization Center approach provides holistic productivity benefits for IT,” said Dana Gardner, senior analyst, at the Yankee Group. “These benefits can be attained through each individual Mercury module, but because they are increasingly integrated, the Optimization Centers together provide a strategic multiplier effect. By taking an Optimization Center approach, organizations can combine their application performance improvements with organisational efficiencies in IT itself.”</p>
<p>Additional information on the Mercury BTO technology blueprint and Mercury Optimization Centers can be found at</p>
Mercury Interactive (NASDAQ: MERQ), the global leader in business technology optimization (BTO), is committed to helping customers optimize the business value of information technology. Founded in 1989, Mercury Interactive conducts business in more than 35 countries and is one of the fastest growing enterprise software companies today. Mercury Interactive provides software and services to govern the priorities, people, and practices of IT; deliver and manage applications; and integrate IT strategy and execution.</p>
<p>More than 30,000 customers worldwide rely on Mercury offerings to improve quality and performance of applications and manage IT costs, risks and compliance. Mercury BTO offerings are complemented by technologies and services from global business partners. For more information, visit
- - -</p>
<p>For further information please contact:
Gabrielle Cichero Mercury Interactive 02 8273 1905
Shuna Boyd BoydPR 02 9418 8100</p>
This press release contains "forward-looking statements" under the Private Securities Litigation Reform Act of 1995 that involve risks and uncertainties concerning Mercury’s expected financial performance, future business prospects and product and service offerings. Mercury’s actual results may differ materially from the results predicted or from any other forward-looking statements made by, or on behalf of, Mercury and reported results should not be considered as an indication of future performance. The potential risks and uncertainties include, among other things: 1) the timing of the availability of Mercury products and product enhancements; 2) the failure of Mercury products and product enhancements to meet customers’ expectations, needs or perform as described; 3) the effect of continued weak economic factors on the overall demand for software and services; 4) the timing of receipt of orders; 5) the timing of the recognition of revenue from products licensed; 6) the dependence of Mercury's financial growth on the continued success and acceptance of its existing and new software products and services, and the success of its BTO strategy; 7) uncertainties related to the integration of acquired companies’ products and services, employees and operations; and the effect on GAAP earnings of charges from acquisitions; 8) the impairment of the value of investments in non-consolidated companies; 9) the ability to increase sales through our indirect channels as well as international sales; and 10) intense competition for Mercury's products and services. Additional information concerning these and other risk factors can be found in Mercury’s filings with the Securities and Exchange Commission (“SEC”), including but not limited to Mercury’s Annual Report to Stockholders on Form 10-K for the fiscal year ended December 31, 2002 and the Form 10-Q for the quarter ended June 30, 2003, which are available at the SEC’s website at Mercury undertakes no duty to update any forward-looking statements to reflect events or circumstances.</p>

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