Recruitment consultant TMP Worldwide has invested around $1 million in an Internet Protocol (IP) telephony solution for some 700 staff at its new Asia-Pacific region headquarters in Sydney's CBD.
The IP solution, Cisco's Architecture for Voice, Video and Integrated Data, was selected to consolidate TMP's communications infrastructure into one network and eliminate the need for PABX technology while providing cost efficiencies, increased network management flexibility and scalability. The solution includes four Cisco 6500 Catalyst Series switches with voice and data Ethernet points, as well as 6500 Catalyst Series switches for gateways and Cisco's Unity voicemail product.
A Cisco spokesman said the network has been a staged installation throughout the year, with the biggest part going in over Easter earlier in the year. He said the project is almost complete with some 800 phones installed.
The new phone network will let TMP staff listen to e-mail over the telephone, check voice messages from their PC and receive and print faxes regardless of location within the TMP offices.
TMP eResourcing Australasian president, Anne Hatton said, "At the new Angel Place premises, we were looking for reliability and a robust network because our business relies so heavily on the telephone network."
"In fact, telephones are one of TMP's single most important technology-based assets. We were looking to eliminate the cost of running multiple networks," she said.
A Cisco partner, Dimension Data installed and integrated the IP solution.