By enabling its management software to tap into Java-based application servers, Manage.Com Inc. says it has found a way to give companies a real-time look at e-commerce application performance.
Manage.Com's e.M management platform lets companies track application performance by monitoring Web servers and back-end database servers. Until recently, however, companies using e.M had to sift through historical data to determine how their applications were performing.
Manage.Com's new FrontLine Java Management Edition (JME) software is an e.M extension that provides hooks into Java-based application servers from the likes of BEA Systems that typically sit between Web servers and back-end database servers. Companies can take advantage of this by tracking such things as Web site response times and credit card authorizations, and determining whether the applications, as opposed to Internet connections or other factors, are to blame for any problems.
The e.M. platform features agents that sit on network devices outside the company's firewall or even at the sites of e-commerce partners. These agents feed information on application performance to the Windows NT- or Solaris-based e.M platform, which can then make sense of that data by accessing the application servers.
For example, network managers at a financial services firm can use data supplied by the Manage.Com software to find out quickly how many accounts have been opened and assign higher priority to a transaction that has been requested by many users.
"Instead of having to dig through historical performance data to understand the impact of an application, net managers can more easily see how application performance is impacting the e-business infrastructure," says Paul Bugala, senior analyst at IDC.
FrontLine JME will compete with offerings from companies such as Agilent and NetIQ. Manage.Com sells the software for customers to use on their networks, whereas the Agilent and NetIQ technologies are delivered more typically as services.
FrontLine JME is in customer pilots and is scheduled to ship in December. Pricing starts at US$35,000 for a single-seat developer's license and $50,000 for a single-seat production license. The price can rise to six figures by adding components, the company says.
Manage.Com: www.manage. com