Documentum eases Web content classification

With corporate Web sites continuing to expand at a rapid clip, Documentum began shipping Monday an add-on to its Web content management platform that automatically tags, categorizes and links content for easier navigation of sites that can be a million pages or more.

Documentum Content Intelligence Services automates the process of creating metatags and keywords for precise searching of content that is available on internal or customer-facing Web sites. The software also automates cross-referencing and linking of information using business rules.

``The goal is to make content more easily organized and accessible,'' says Whitney Tidmarsh, vice president of product marketing at Documentum.

To do this, the software bundles eight taxonomies or dictionaries of terms for such industries as financial services, energy, high-tech and life sciences. It also offers taxonomies for such departments as marketing, customer service, human resources and IT departments. Alternatively, companies can input their own pre-built taxonomies into the system.

Tidmarsh says Documentum is the first Web content management software vendor to offer an array of taxonomies at no extra charge.

One early user of the software is BEA Systems, which sells Web application server software. BEA used to need a staff of 40 people to manually tag and categorize content for its Web site. Now BEA uses Documentum's software and has reduced its content classification staff to two people.

Documentum's Content Intelligence Services works with its E-Content Services, which is server software that supports Windows and Unix operating systems. A typical installation costs US$100,000, Tidmarsh says.

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