Defence enlists Telstra for voice communications

The Department of Defence has handed over the management of its telephony systems to Telstra, in a deal potentially worth $100 million.

The initial $60 million three-year contract will include the management of a range of voice services including PABX and mobile services. The contract has an additional two-year option.

This is the first time Defence has consolidated its voice facilities management into a national contract.

Telstra will manage over 110,000 extensions, over 12,000 mobile handsets and almost 400 PABX and key telephone systems under the terms of the agreement.

"In addition, we will provide help desk facilities, on-site switchboard operators, cabling maintenance, as well as financial management, special project and consultancy services," said Telstra chief of business sales, Mike Foster.

Telstra said Allied Technologies Group, Sirius Telecommunications, Damovo and Commander will be engaged to deliver components of the contract.

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