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Survey finds Australian organisations embracing Business Technology Optimisation strategy

  • 25 May, 2004 08:20

<p>The results of a Business Technology Optimization (BTO) survey conducted among attendees at the just-concluded inaugural Mercury Australian User Conference revealed that BTO has become an important strategy for effectively managing and operating a modern IT organisation in Australia.</p>
<p>Five out of every six survey respondents said BTO was important to their organisation, with 20 per cent identifying it as extremely important, according to conference host Mercury, the global leader in BTO.</p>
<p>One in four respondents said their organisation is applying the principles of BTO across the enterprise. One in three are applying BTO at the department level, while one in two are implementing it at the project level.</p>
<p>The survey found the biggest issue facing organisations in 2004 is aligning IT with business. It topped the list of challenges, followed by reducing costs without risk, and managing and prioritising new projects against business objectives.</p>
<p>“The issues which attendees identified as being most important to their organisations this year can all be addressed by an effective BTO strategy. The level of adoption of BTO by organisations represented at the conference shows Australian businesses are recognising the value the close alignment of IT and business process with business goals,” said Graham Sowden, Managing Director of Mercury Australia.</p>
<p>Business Technology Optimization is critical because of the way it forces a close alignment of IT and business processes with business goals</p>
<p>The survey also provided a snapshot of the benefits companies have achieved through using Mercury products in their organisations. About two in three respondents said they had achieved an improvement in the quality of their applications from their Mercury products, while almost half said they had improved application performance. More than one in three said Mercury products had reduced their overall lifecycle costs.</p>
<p>Other benefits from Mercury products identified by delegates included:
· faster time to market,
· consistency of process,
· protecting existing production systems,
· improved reporting and
· reduction of risk to production implementation.</p>
<p>Conference keynote speaker Zohar Gilad, Mercury’s Vice President of Strategy said "The business dependence on IT is greater than it has ever been before and today's applications are more complex than ever before. BTO is quality management customized for IT. By embracing a BTO strategy, leading CIOs are overcoming risk, lack of performance, and spiraling costs in IT today."</p>
<p>Speakers included users such as Telstra, National Australia Bank, ANZ, Dept. of Employment &amp; Workplace Relations, Suncorp and Brisbane City Council.</p>
<p>Michael Barnes from Meta Group outlined the key success factors for improved IT/business alignment, while Gartner Vice President and Research Director, Richard Harris told the audience business optimization was critical to delivering the real-time responsiveness and flexibility organisations will need to compete effectively in the future.</p>
<p>Almost 200 delegates attended the conference in Melbourne from 12 to 14 May 2004.</p>
Mercury Interactive (NASDAQ: MERQ), the global leader in business technology optimization (BTO), is committed to helping customers optimize the business value of information technology. Founded in 1989, Mercury conducts business worldwide and is one of the fastest growing enterprise software companies today. Mercury provides software and services to govern the priorities, people, and processes of IT; deliver and manage applications; and integrate IT strategy and execution.</p>
<p>Customers worldwide rely on Mercury offerings to improve quality and performance of applications and manage IT costs, risks and compliance. Mercury BTO offerings are complemented by technologies and services from global business partners. For more information, please visit</p>

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