Beginning in March, Avaya Inc. will make available 10 new software and hardware products under its Eclips (Enterprise Class Internet Protocol Solutions) line to allow customers to move existing voice telephony systems to IP (Internet Protocol) networks, the company announced Monday.
The company's range of hardware and software includes MultiVantage voice application software; MediaServers S8700, S8300 and S8100; Media Gateways G700 and G600; VisAbility Management Suite; Intuity Audix software; and Softconsole, a software-based attendant console, Avaya said in a statement.
Avaya will also update its IP Softphone, which can now run on a handheld device based on Microsoft Corp.'s Pocket PC operating system, the company said.
Most of the Eclips products will hit the U.S. market in May, and be available worldwide in June, although some of the products, such as the S8700 MediaServer with the G600 Media Gateway, will be available in March, Avaya said.
The Eclips products enable businesses to integrate some or all of their circuit-switched telephony systems cost effectively onto a single packet-based network, Avaya said. Avaya's competitors include Nortel Networks Corp. and NEC Corp.
Among its promises, Avaya's expanded Eclips line can increase by five times the number of extensions a customer can connect on its network, can triple the number of calls a customer call center can handle even during peak times and can provide an infrastructure that has the ability to withstand both WAN (wide area network) and main-site system failures, the company said.
Avaya's customers include the University of Maryland, which is integrating the Avaya IP Softphone for Pocket PC with the University's PinPoint location-identification technology and wireless LAN technology, the company said.