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RightNow Appoints Vice President Asia Pacific - South

  • 29 April, 2008 16:05

<p>SYDNEY (April 29, 2008) —RightNow® Technologies (NASDAQ: RNOW) has appointed Brett Waters as Vice President Asia Pacific – South, based in Sydney. Waters will be responsible for the continued growth of the organisation’s business in the south Asia Pacific region, including Australia, New Zealand, Singapore, Malaysia, India, Indonesia and the Philippines.</p>
<p>Waters has more than 17 years’ experience in the IT industry and originally joined RightNow three years ago to spearhead the company’s sales growth in the telecommunications market. During this time, he grew the Australian and New Zealand market footprint for RightNow’s on demand customer relationship management solution among carriers and Internet Service Providers and created a revenue stream across licensing, consulting, education and support.</p>
<p>Prior, Waters worked at Oracle Corporation for more than six years in a variety of positions, including Regional Account Director, Regional Marketing Manager, Business Solutions Consultant and Solutions Sale Representative. In these roles, he was responsible for driving customer success in CRM, process manufacturing, HR, payroll, supply chain management, data warehousing and Business Intelligence solutions.</p>
<p>Steve Daines, Vice President and General Manager, Asia Pacific, said, “Brett’s skills and experience are a perfect match for managing our team of highly talented and motivated sales professionals in the region. His proven knowledge of enterprise software solutions twinned with his skill at understanding customer requirements is a winning combination for building success for our customers in the south Asia Pacific region. We look forward to the continuing positive impact that he will have on the business.”</p>
<p>RightNow opened offices in Australia in 2003 and now has more than 100 customers in Australia and New Zealand across the government, telecommunications, retail, higher education and travel sectors. These include Canberra Connect, New Zealand Immigration Service,, Harvey World Travel, Jetstar, leading telecommunications carriers and more than 20 university institutions.</p>
<p>About RightNow Technologies
RightNow (NASDAQ: RNOW) delivers the high-impact technology solutions and services organisations need to cost-efficiently deliver a consistently superior customer experience across their frontline service, sales and marketing touch-points. Approximately 1,800 corporations and government agencies worldwide depend on RightNow to achieve their strategic objectives and better meet the needs of those they serve. RightNow is headquartered in Bozeman, Montana. For more information, please visit</p>
<p>RightNow is a registered trademark of RightNow Technologies, Inc. NASDAQ is a registered trademark of the NASDAQ Stock Market.</p>
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