TeaLeaf bolsters Web app mgmt. software

SAP AG spinoff TeaLeaf Technology Wednesday announced the latest release of its Web application management software that aims to resolve Web site problems not usually detected by network management tools.

TeaLeaf, founded in 1999, also renamed the software, now calling it TeaLeaf IntegriTea. Previously, the company's Web application management package was called TeaCommerce Suite.

IntegriTea works to pinpoint performance errors and transaction failures on Web sites. The company says that with the latest release, the software now spots errors, such as page deliveries and database failures, not typically detected by other types of management software.

New features in IntegriTea include: -- Real-time Web-based reporting in the IntegriTea Reports module.-- Real-time Web-based console in the IntegriTea portal, which gives users access to live sessions and data. -- Session-based and threshold-based alerting on user-defined events. -- Improved data management to store and reduce data. "We see the problems customers have even when thresholds are met by the Web site," TeaLeaf President and CEO Frank Vaculin says. IntegriTea captures each end-user session, per transaction and component, and is able to replay the entire stream of events for Web managers looking for errors. If, for example, the Web site delivered a payment page within a set time, network management software would not be aware that the page contained customer-facing errors that prevented completion of the transaction.

IntegriTea captures the composition of every Web page sent to every user, alerts IT to possible problems, quickly resolves errors and communicates problem resolution across the enterprise with visual documentation of Web application failures, the company says.

IntegriTea software is installed on a dedicated server. Other software, called capture filters, is installed on a Web server or an application server, or customers can choose to use TeaLeaf's network appliance that would be located on the network edge. Users can access IntegriTea via a browser though the company's Web-based portal.

TeaLeaf currently has six customers, including Colgate-Palmolive, Leica GeoSystems and Tower Records. Competition includes companies such as Mutek Solutions, Speed-trap and Witness Systems. All three companies claim to capture customer-side data to improve Web transaction performance.

TeaLeaf supports: BEA WebLogic Server 6.1 (SP1) and higher; IBM WebSphere 5.0 (Developers Edition); Jakarta Tomcat; J2EE Servlet 2.3 spec-certified Web application servers; Microsoft IIS 4.0 (NT4 option pack) and higher; Oracle 9I AS release 2 and higher; SAP In-Q-My Application Server; and SAP ITS 4.6d and higher.

TeaLeaf IntegriTea is available now. Pricing for a five-user, two-CPU license is US$2,795. A perpetual license costs $39,750. Evaluation copies of TeaLeaf IntegriTea are available for download here.

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