The good, the bad, the ugly

Good

Sure IT and acronyms go hand in hand, but sometimes they can be a little too explicit. The newly formed Release and Application Management/IT department at one company recently sent an e-mail that was signed off: 'Regards, RAM-IT'. The same cannot be said for IT security professionals who are rarely explicit but have an uncanny ability of turning a simple conversation into something more suited to the television series Get Smart. Explaining security standards to GBU last week one reader said: "There are layers of information protection - in-confidence, protected, highly protected, right through to top secret."

Bad

Worried about business continuity? One futurologists predicts by the year 2030 it will be possible to link computers to the human brain using nano technology, or engineering at the molecular or atomic level. The ability to "back up" our brains will mean never forgetting anything ever again as well as the ability to think at turbo speed. "Imagine the impact on the human experience if our brains could work a million times faster," futurist Ian Pearson said. And you thought 2002 was hectic; think again. The timeline of 500 predictions for the next 30 years can be viewed at www.btexact.com/whitepapers/downloads/WP106.pdfUglyBeware the wrath of call centre operators when complaining about phone bills. A New Zealand telco sent a businessman a phone bill with an extra charge of $NZ337.50 ($A279) as a "penalty for being an arrogant bastard". The businessman, James Storrie, received the bill after complaining his mobile phone had been disconnected. While Storrie described the offending bill as "downright rude", a telco spokesman apologised claiming the company was "absolutely aghast".

* E-mail hot news tips to Sandra_Rossi@idg.com.au

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