Symantec has fixed a flaw in part of its Norton Internet Security 2003 security software suite that can cause e-mail to be deleted before it reaches a user's inbox.
Users had complained that Norton Internet Security 2003 was deleting e-mail. For such e-mail, all that appeared in the inbox was a message with "Symantec Email Proxy Deleted Message" in the subject line.
The flaw lies in the antispam part of Norton Internet Security 2003, an Internet security suite that includes antivirus, firewall, privacy control, spam alert, and parental control software. The antispam feature is meant to flag any suspected spam, unwanted commercial e-mail, coming in to an inbox.
Norton Internet Security 2003 users can download a patch that fixes the memory allocation error through the application's online update feature.