Datacom sets up shop in nation's capital

Focus on defence, security

Datacom Australia today opened an office in Canberra to service its growing base of government and other ACT-based customers.

The new office is being established under the stewardship of Director Dr Allan Hawke, whose distinguished public service career includes appointments as secretary of defence, transport and regional services and veterans' affairs, and Brad Dawson is the newly appointed general manager.

"Datacom's approach is to work closely with our clients and share in the risks of delivering an outcome," Hawke said.

"That way, our clients can be assured that our solutions - from managed services, project delivery, application or infrastructure hosting, contact centre services or custom software development - provide the most effective support for their business objectives."

Datacom will initially be supporting the needs of existing clients such as AusIndustry, with whom it has had a decade-long contact centre and support contract.

In the longer term, Dr Hawke said the aim is to strengthen its relationships with defence, security and other government and business organisations.

"Datacom has succeeded in achieving a rare combination of scale, with eight datacentres in the region and one of the most complete solution sets of any Australian technology partner with ample flexibility to tailor these services to the specific business needs of each customer," he said.

Established in 1992, Datacom has over 2,700 staff and clients include Microsoft, IBM, Hewlett Packard, Manpower, GE, Medibank Private and Norfolk Group.

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