HP tackles skill shortage with global delivery model

Internal IT teams can focus on innovation

Australian organisations will be among the first in the world to benefit from Hewlett Packard's new global delivery model which will help alleviate the pressure created by an acute shills shortage facing Australia's IT industry.

The Integrated Global Delivery model prevents unnecessary delays in IT projects when it comes to developing and maintaining business IT infrastructure.

Spearheading the rollout of the model in Australia is Eric de Vos, HP's Asia Pacific director.

de Vos said the model will offer customers access to a global blend of HP's people and expertise, delivered via a local project management team that understands the client's local business and IT environment.

"Integrated Global Delivery takes care of the tactical operational aspects of the project delivery, allowing local IT teams to focus more on governance and key business strategies," he said.

"This is both time and cost effective, without sacrificing the customer relationship required to deliver better business outcomes; and because it's HP, customers can leverage the strength of its global services portfolio, capacity and capability in its delivery."

Throughout the world, HP has more than 69,000 skilled employees working in its services business with revenue totaling $100.5 billion for the four fiscal quarters ended July 31, 2007.

de Vos said Australian organisations can focus their internal IT teams on driving innovation and addressing core business issues, while relying on HP to deliver services through its Global Delivery Centres of Excellence.

HP's Asia Pacific Centres of Excellence are located in India, China and the Philippines.

The centres in India and China each carry a Capability Maturity Model Integration (CMMI) level of 5.

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