Integral Energy moves procurement online to cut costs

Savings of 20 percent per year

Integral Energy has deployed a new online ordering system to remove errors and slash spiralling printing and postage costs.

As the second largest state-owned energy corporation in NSW, Integral Energy contracts and procurement manager, Dave Grosvenor, said ordering online has cut costs by an estimated 20 percent per year.

There are more than 90 staff in charge of ordering a wide range of goods at the energy provider, everything from cleaning to catering supplies.

Grosvenor said toner and paper account for 80 per cent of the department's expenditure, so that's where the focus has remained.

"The whole ordering process is more efficient because the application has pictures and profiles of each product, which means staff generally do not need to return goods," he said.

"Our delivery time is generally next day and [the vendor] is always happy to correct mistakes."

Integral Energy is also using the product's account management model for quarterly reporting during its meetings.

Grosvenor said the model categorizes expenses by cost centre or department.

He said the company holds regular workshops to educate users on the Web-based system.

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