Windermere outsources payroll, HR

Focus on creating efficiencies

Payroll solutions provider, ADP Employer Services (ADP) has won a three year contract with Windermere Child and Family Services.

The outsourcer will provide Windermere with a PayForce Payroll and HR solution

With an employee population working from nine locations in Melbourne's southeast, Windermere aims to focus on its core business of providing services to disadvantaged families and children at risk.

ADP managing director, Carey Mason, said its services assist to reduce the cost of investing in non-core parts of a business while creating efficiencies through better business processes.

"A managed Payroll service will allow Windermere to improve its human resource capabilities, while at the same time, ensure cost and risk management," Mason said.

"This is extremely important in the health and community not-for-profit sector, which faces limited funds and an increased demand for services."

Windermere's corporate services general manager, Lil Banks, said it had become increasingly evident that HR is an essential business partner, critical to managing Windermere's long-term future.

"Our new strategic plan revealed a number of specifications we needed in a payroll and HR system that we are currently missing," Banks said.

"We realised we needed to improve our business processes to reduce costs and ensure our workforce management capabilities could support our staff to provide better client outcomes.

"Every dollar raised as a not-for-profit we aim to direct to client service delivery. We're constantly looking for efficiencies that allow us to undertake more value added functions within the same pool of funds available."

ADP is a subsidiary of Automatic Data Processing which has been in operation for over 30 years with offices in Melbourne, Sydney, Singapore, China and India.

The company has over 7,500 clients across Australia and New Zealand.

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