HP last week announced a set of services that would offer blade server customers insight and expertise on power and cooling options, security measures and process improvements for their bladed environments.
HP Proactive BladeSystem service covers HP BladeSystem blade servers, HP StorageWorks blades, blade enclosures, bladed networking and storage-area network devices, and HP management software. The service, which involves HP technology experts assessing customer environments and updating assessments monthly, is ideal for customers with 50 or more blades. HP professional services staff would advise customers on how the blades are racked, networked and secured.
The set of services includes a basic assessment as well as specific analysis around power and cooling, security, installation, virtualization and ongoing education. HP staff could provide guidance on how to best deploy the blades in relation to data center priorities, such as power and cooling, as well as advice in what scenarios virtualization technology would make sense with the blades, for instance. The service also provides insight into IT Infrastructure Library (ITIL) best practices that can be put in place to better manage the bladed environment.
With competition primarily from IBM, HP says this set of services can help midsize and enterprise companies get more from their blade environments and optimize performance through implementation and education.
"HP would provide a blade expert on site to provide a set of recommendations on how to make improvements and optimize their investment in blades," says Flynn Maloy, a marketing manager at HP. The service also includes review visits from the HP representative to update the implementation in life of new technology, system or application roll outs, he says. "We are seeing a growing adoption of blade technology and customers are running more mission-critical applications on blades. It is important they be proactive about their blade infrastructure."
HP Proactive BladeSystem is priced at US$33,000 for one year of service, which can be renewed.