Satyam expands local presence

Outsourcing chickens come home to roost

Indian outsourcing giant Satyam Computer Services has added to its Australian operations by opening a 150-seat development centre in North Sydney.

With some 40,000 staff in 55 countries, Satyam executives claim its local offices now comprise the second largest development centre outside India with about 450 people in Melbourne and 250 now in Sydney with the opening of the new office.

The new "regional solutions hub" will house IT professionals mainly in the process design and software architecture disciplines with the rest being developers, according to Satyam's Australia and New Zealand country manager Deepak Nangia.

"As the name suggests it is about solutions, not about having an army of developers writing software," Nangia said. "The DNA of this office will be solution architects, modellers, and integration experts. Sydney has the capability to cater to this skill set, and since Australia is a mature market it has the abilty to look beyond development."

Nangia said there are three parameters driving the company - to create regional solutions centres to answer "where do we go next from development?" questions; the need for local industry to increase students to take up ICT as a career; and to move from relationships with customers to partnerships.

"The education system creates well-rounded graduates and the maturity of key sectors like financial services and telecommunications is high," Nangia said.

Satyam is looking to break into the top 10 ICT provider club in Australia and is now doing about $150 million in business here out of about $1.5 billion globally.

To fill the new centre Satyam will hire some 50 graduates in the next few months and another 50 by the end of the year.

Asia Pacific senior vice president Virender Aggarwal said Australia is the "jewel of my crown" and the company is seeing good growth here.

"Our focus is to become a local, Australian company and we are hiring local staff and graduates," he said.

Also attending the opening was India's High Commissioner P. P. Shukla and Consulate General of India Sujan R. Chinoy.

Both diplomats said the proliferation of Indian services companies in Australia represents a win-win for both countries with trade now flowing freely between the two.

"You are getting the cream of the global business elite, but they are coming in with the crossing of local and global skills in an appropriate manner," Shukla said. "With 40,000 fee paying students from India in Australia I see a long-term good relationship between the two countries."

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