Judging from the first-day performance of its stock, VOIP (voice over Internet Protocol) pioneer Vonage Holdings dialled the wrong number on its initial public offering.
The company's stock (VG) closed at US$14.85 on Wednesday after going on sale at US$17 when the New York Stock Exchange trading day began. Vonage offered 31.25 million shares, raising about US$531 million. It planned to use that money to fund continued marketing and future operating losses, as well as possible acquisitions, according to a U.S. Securities and Exchange Commission filing last month. In an unconventional move, Vonage set aside some IPO shares especially for its customers to buy.
Vonage is one of the best-known providers of VOIP, offering combined local and domestic long-distance calling plans at flat monthly rates. The company has about 1.6 million subscriber lines, 95 percent of them in the U.S. But its rapid growth, including a tripling of lines during 2005, has come at the cost of huge marketing expenses and ongoing losses. During last year and the first quarter of 2005, Vonage spent almost US$332 million on marketing. In the first quarter, the company lost US$72.8 million on revenue of US$119 million.
Meanwhile, the Holmdel, New Jersey, company faces growing competition from established carriers' VOIP offerings as well as Skype, a division of eBay Inc. VOIP technology generally is less expensive than traditional circuit-switched phone systems and allows for special features such as access to voice mail via a Web browser. As the playing field gets more crowded, providers are making aggressive moves on price. Last week Skype offered its customers free calls within North America to phones outside its Internet-based network.
The stock fell from its opening price even as the Dow Jones Industrial Average finished slightly higher on the day. There have been few big first-day gains in IPO stocks so far this year, but Vonage's opening day drop of 12.6 percent has been the worst.