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BearingPoint and Mercury Partner to Create the ART of SAP Upgrades

  • 01 June, 2004 11:58

<p>BearingPoint (NYSE:BE), one of the world’s largest business and systems integration firms, and Mercury Interactive (NASDAQ:MERC) the global leader in Business Technology Optimization, have developed a solution for those bothersome SAP patches and upgrades that too often sit on the shelf gathering dust.</p>
<p>Working closely with Mercury technology, Bearing Point has developed ART, an Automated Regression Testing methodology that ensures the implementation of notes and patches released monthly by SAP do not impact the live system’s users or business.</p>
<p>Any organisation that enjoys the benefits of an SAP system also knows that each month SAP releases a range of notes and patches to fix obscure problems and improve functions – in addition to the major version upgrades that are released on a regular basis.</p>
<p>The challenge is not in applying the new code – usually carried out overnight by a technician – but in ensuring that the changes have not impacted on the live system. The possible consequence of getting it wrong and negatively impacting the business leads many organisations to delay or disregard implementing these upgrades. To do so places at risk their return on investment from SAP.</p>
<p>Meta Group concurs, both with the reward and the risk. “Without upgrading, organisations are unable to take advantage of enhanced functions, modules, technology and business process support available from SAP," said Michael Barnes, Vice President of Technology Services at META Group. "However, because of the high complexity of ERP packages and the need to account for custom or heavily customised code, an intensive testing phase is required. Most time miscalculations are done during this phase."</p>
<p>BearingPoint SAP lead, Gideon Lupton explained that when installing an upgrade it is also necessary for organisations to check for unexpected downstream effects either in the way their SAP system behaves with their interfaces to other parts of the IT environment or changes for the users.</p>
<p>“And the only way to do it properly is to test everything before it goes live – through time-consuming, repetitive regression testing. It is nearly always a manual process going through hard copy test scenarios.</p>
<p>“At least 90 percent of the business process scenarios don’t change but they still have to be reviewed and run. It is very repetitive, boring work,” says Lupton.</p>
<p>Now there is a better way. By combining Mercury’s SAP certified automated testing tools and BearingPoint’s deep experience in SAP upgrades and regression testing, the job becomes straightforward and easy.</p>
<p>Mercury Australia’s Director of Alliances, Richard Outten, observes that the upgrade issue has been around for a long time.</p>
<p>“Until now, keeping up with the SAP updates has been too hard for most organisations. The SAP updates build up on the shelves, untouched, until the day the organisation realises its multi-million dollar SAP investment has become an unmaintainable legacy system,” Richard Outten said.</p>
<p>The benefits of using ART to stay on top of the SAP upgrades are obvious. Quality improves and costs go down. It becomes more economical to apply SAP releases regularly and maintain them instead of waiting until something goes wrong.</p>
<p>The ART solution will be demonstrated at the Sapphire Conference in Brisbane 1 – 4 June 2004 at the joint BearingPoint and Mercury stand. A comprehensive white paper about ART will be released shortly after the conference.</p>
<p>Mercury and SAP have collaborated closely since the mid-1990s to help optimize the business value of SAP applications. SAP and Mercury R&amp;D organisations collaborate on product development projects and the two companies work together to help customers deploy, upgrade and maintain their SAP solutions.</p>
<p>Mercury QuickTest Professional 6.5 is certified for the SAP NetWeaver integration platform supporting the mySAP™ Business Suite family of business solutions.</p>
<p>In June 2003, SAP customers voted Mercury a Triple Gold Star winner in the SAP FAQ Members’ Choice Awards.</p>
<p>BearingPoint has had a long association with SAP, this year having won major awards in Australia and Japan.</p>
<p>Gideon Lupton and the Australian team received the SAP Innovation Award Using New Technology for 2003 in recognition of their implementation of SAP’s Supplier Relationship Management (e-procurement) solution at British American Tobacco Australia. The solution is now being rolled out across BAT globally.</p>
<p>In Japan, the BearingPoint team was selected as the winner of the SAP Service Partner of the Year Award.</p>
Mercury Interactive (NASDAQ: MERQ), the global leader in business technology optimization (BTO), is committed to helping customers optimize the business value of information technology. Founded in 1989, Mercury conducts business worldwide and is one of the fastest growing enterprise software companies today. Mercury provides software and services to govern the priorities, people, and processes of IT; deliver and manage applications; and integrate IT strategy and execution.</p>
<p>Customers worldwide rely on Mercury offerings to improve quality and performance of applications and manage IT costs, risks and compliance. Mercury BTO offerings are complemented by technologies and services from global business partners. For more information, please visit
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<p>Mercury and the Mercury logo are trademarks or registered trademarks of Mercury Interactive Corporation. All other company, brand, and product names are marks of their respective holders.</p>
BearingPoint, Inc. (NYSE:BE) is one of the world’s largest business consulting, systems integration and managed services firms serving Global 2000 companies, medium-sized businesses, government agencies and other organizations. We provide business and technology strategy, systems design, architecture, applications implementation, network infrastructure, systems integration and managed services.</p>
<p>Our service offerings are designed to help our clients generate revenue, reduce costs and access the information necessary to operate their business on a timely basis. Based in McLean, Va., BearingPoint has been named by Fortune as one of America’s Most Admired Companies in the computer and data services sector. For more information, visit the Company’s website at</p>
<p>For further information contact:</p>
<p>Hilarie Dunn
Public Relations for BearingPoint
Phone: +61 2 891 3812
Mobile: 0414 357792</p>
<p>Gabrielle Cichero
Mercury Interactive
Phone: +61 2 8273 1905
Mobile: 0419 623 749</p>

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