ACMA signs Do Not Call Register IT contract

Four-year deal aims to suppress unsolicited telemarketing

The Australian Communications and Media Authority (ACMA) has awarded the contract to build and operate the Do Not Call Register until February 2011.

The four-year deal will go to Melbourne-based Service Stream Solutions Pty Ltd following a competitive tender.

The Do Not Call Register will enable individuals with local fixed line and mobile numbers to list their numbers on the register and opt out of receiving a range of telemarketing calls.

The ACMA will retain responsibility for overseeing the register's operation and investigating breaches of the Do Not Call Register legislation.

Service Stream Solutions proposed a solution that ACMA believes will be easy to use for individuals wanting to register their telephone numbers.

According to the ACMA, Service Stream has the resources, technical skills and experience to operate the register and its bid was seen as providing value for money.

The new register is expected to be fully operational by no later than the end of May this year and from that time it will be illegal for any non-exempt telemarketer in Australia or overseas to contact a number listed on the register without consent.

The Do Not Call Register legislation provides for telemarketers to submit their calling lists for checking against the register.

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