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Scalix and SugarCRM Integrate Messaging and Customer Relationship Management (CRM) for Linux and Open Source Customers

  • 21 December, 2006 17:28

<p><i>Support
for multiple versions of Microsoft
Outlook® on an integrated, Linux-based email system is now an
option
for SugarCRM customers</i><br/></p>
<p><i>San Mateo, CA —December 18, 2006—</i>
Scalix
Corporation and SugarCRM today announced that their mutual customers
can now integrate their Linux-based messaging from Scalix with their
customer relationship management (CRM) system from SugarCRM, using
multiple versions of Microsoft Outlook, for a fully integrated,
server-to-server CRM and messaging solution.<br/>
<br/>
Scalix Corporation, the leading provider of Linux-based enterprise
messaging software and SugarCRM, the world’s leading provider of
commercial open source CRM, said the integration allows their mutual
customers to move seamlessly -- within a complete Linux environment --
between their primary Outlook desktop email client, SugarCRM software
and Scalix’s Linux-based Mail Server, assuring more efficiency and
accuracy in managing sales leads by their customers.<br/>
<br/>
The companies are collaborating to bring further integration between
Sugar and Web-based messaging, giving enterprise sales teams the
richest possible environment for managing their sales leads and
customer accounts. <br/>
<br/>
"As we rapidly grow our customer base, we see an increased demand for
integrating best of breed open source solutions,” said Glenn Winokur,
Scalix’s chief executive officer. “We are excited to team with
SugarCRM, who is the clear commercial open source CRM leader, on a
roadmap that uniquely delivers on a shared technology vision."<br/>
<br/>
Scalix’s integration with SugarCRM is enabled by Scalix’s full, native
support for Microsoft Outlook 2000, 2002 (XP), 2003 as well as support
for Mozilla Thunderbird® clients. <br/>
<br/>
“Our users require seamless integration between their CRM, email and
calendaring solution,” said Jacob Taylor, SugarCRM’s CTO and
co-founder. “Given the broad adoption of Outlook in the enterprise and
the increasing deployment of Linux infrastructure, Scalix’s extensive
Outlook support and comprehensive Linux environment directly addresses
the needs of our customers. We look forward to working closely with
Scalix to provide increased benefit to our shared customers.”<br/>
<br/>
By running the Sugar Plug-in for Microsoft Outlook, Sugar edition and
Scalix users will receive advanced, integrated functionality. Available
today and in the near future:<br/>
<br/>
</p><ul>
<li>Full ability to sync shared information between Sugar and Scalix,
including contacts, calendar items and tasks</li>
<li>Email archiving from the Scalix inbox into Sugar</li>
<li>Rules-based sync of designated customer contacts, messages and
appointments</li>
<li>Integration
with Scalix’s award-winning AJAX web client, called Scalix Web Access
(SWA), will be available in Scalix’s next release. SWA is so fully
featured that many of Scalix’s users around the globe are using it as
their primary email client. </li>
</ul>
More detailed information on Scalix’s leading messaging solution as
well as integration with Sugar Plug-in for Microsoft Outlook can be
found on <a href="http://www.sugarexchange.com/" target="_blank">http://www.sugarexchange.com</a>
and downloaded on SugarForge at <a href="http://www.sugarforge.org/" target="_blank">http://www.sugarforge.org/</a>.<br/>
<br/>
Channel partners who support both Scalix and SugarCRM said they see
significant potential for their customers as a result of the
integration between the two companies. <br/>
<br/>
“The collaboration between Scalix and SugarCRM will be a huge advantage
for customers and resellers building open enterprise systems,” said
Gordon Hubbard, managing director of <a href="http://www.customtech.com.au/">Custom Technology Australia Pty.
Ltd.</a>, an Australian-based Scalix and SugarCRM VAR partner. “It
gives
customers best of breed commercial open source CRM and
industrial-strength messaging – integrated on the highly reliable and
scalable Linux platform. We look forward to seeing the benefits of
improved integration between these two leading software suites.”<br/>
<br/>
Because the Scalix “clients of choice” architecture offers maximum
choice in client desktops and mail interfaces, IT departments can let
users retain the familiar email client they use daily, while still
gaining the benefits of Linux and open source for the underlying
messaging infrastructure. With the majority of corporate desktops
running Outlook, Scalix’s feature-to-feature support for Outlook is one
of the primary reasons companies are choosing Scalix when they want a
Linux-based Exchange alternative. <br/>
<br/>
<b>About Scalix
Corporation</b><br/>
Scalix is the leading Linux email, calendaring and messaging
company,
addressing the needs of CIOs, email administrators and end users to
have a Linux-based, open source-supported, field-tested collaboration
environment. With over 1 million mailboxes worldwide, 60,000 Community
Edition downloads, more than 3,000 community forum members and over 425
corporate customers, Scalix is the most robust Linux-based email and
calendaring platform available to enterprises today. Scalix products
are available online at <a href="http://www.scalix.com/">www.scalix.com</a>
and through Linux resellers worldwide.<br/>
<br/>
<b>About SugarCRM</b><br/>
SugarCRM is the world's leading provider of commercial open
source
customer relationship management (CRM) software for companies of all
sizes. SugarCRM easily adapts to any business environment by offering a
more flexible, cost-effective alternative than proprietary
applications. SugarCRM's open source architecture allows companies to
more easily customize and integrate customer-facing business processes
in order to build and maintain more profitable relationships. SugarCRM
offers several deployment options, including on-demand, on-premise and
appliance-based solutions to suit customers' security, integration and
configuration needs.<br/>
<br/>
Scalix is a trademark of Scalix Corporation. All other trademarks are
the property of their respective owners.<br/>
<br/>
<b>Contact Australian distribution
partner Custom Technology Australia <a href="http://www.customtech.com.au/">www.customtech.com.au</a><br/>
<br/>
</b>

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