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Infra Vendor of Choice for Helpdesk Managers

  • 06 February, 2007 15:40

<p>A recent survey by the Help Desk Association Australasia (HDAA) of more than 300 helpdesk managers found that Infra Corporation’s 100 per cent web-based service management software, infraEnterprise, is used by more of their members than any other Help Desk tool.</p>
<p>Infra’s popularity with HDAA members has surged over the past 12 months, with an increase of 25 per cent on the results of last years’ survey.</p>
<p>Andy Wade, Managing Director of Infra Corporation says “The Help Desk and IT Service Management markets are now in a state of maturity and the majority of our new business is replacing existing systems. Our latest offering, infraEnterprise Version 8, provides advanced service support and integration capabilities based on ITIL and KCS industry best practice. Infra continues to experience strong, sustained growth both here in Australia and in the USA and UK markets.”</p>

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