Fujitsu looks to industrialize IT

IT services inspired by manufacturing

In an effort to make IT solutions akin to mature industries like manufacturing, Fujitsu has announced its approach to 'industrialize' IT, dubbed Triole.

According to Fujitsu, Triole is a novel approach to developing and managing IT services and solutions. Originating from a Japanese-inspired management approach to continuous improvement, Triole claims to enable up to 30 percent greater efficiency from IT services and solutions by combining repeatable development processes with reusable templates across the whole IT services spectrum.

Fujitsu Australia and New Zealand chief executive officer Rod Vawdrey said while a significant number of CEOs see IT as a major enabler for business growth and change, there are almost as many who see it as an inhibitor.

Vawdrey said organizations want IT to do three things: be reliable and ensure continuity of service; be flexible enough to change and grow with the business; and to operate efficiently.

"While this is what is expected of IT, it is rarely delivered," he said. "The IT industry has been vilified for over-promising and under-delivering. Our behaviour is symptomatic of an immature industry and it needs to change.

Triole is inspired by the Japanese approach to efficiency and It involves applying high-quality manufacturing principles to IT solutions.

The first solution based on the TRIOLE templates, which will be available in Australia and New Zealand, is the business application platform. This will allow Fujitsu's customers to deploy, refresh or re-platform applications using Microsoft's .Net framework.

Fujitsu believes us much as 80 percent of IT applications have been implemented previously, hence there is a lot of opportunity to remove duplication and waste.

"By industrializing IT services and solutions, organizations can redirect IT investment to areas of the business where they can build greater differentiation - such as enhancing their customers' experience," Vawdrey said.

Next year Fujitsu will open a Triole integration centre to support the roll-out and modification of more templates for use in the region. Other solutions to be deployed over the next 12 months include the business application platform for J2EE, the digital workplace, and the dynamic data platform and workplace collaboration.

Gartner vice president and distinguished analyst Craig Baty said the definition of IT services industrialization is "the standardization of IT services through pre-designed and pre-configured solutions that are highly automated and repeatable, scalable and reliable, and meet the needs of many organizations".

Baty said for a long time there was a "roll your own" mentality toward IT among local enterprises but it is "pointless to have a cottage industry in your own shop".

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