Melbourne's Yarra Trams has just inked a $2.6 million deal for asset, service, and mobility management software.
The goal is to improve its reactive maintenance and secure an additional 22 million passenger trips over five years.
The Maximo Enterprise Suite solution, from MRO, includes Enterprise Asset Management, Maximo Service Desk and Maximo Mobility which will manage service level agreements, and integrate mobile devices such as PDAs and laptops into the asset management framework.
Yarra Trams CEO Dennis Cliche said maintenance of tram carriages (rolling stock), which previously used a variety of manual systems, will facilitate mobile and remote technicians into the management system.
"Up until now, we've been relying on various disparate and largely paper-based systems inherited from several mergers and restructures," Cliche said.
"Of special interest to Yarra Trams is the ability to integrate mobile devices such as PDAs and laptops into the overall asset management framework.
"With a fleet of almost 500 trams travelling more than 22.5 million kilometres each year, the maintenance of rolling stock is core to Yarra Trams."
The solution will go live in November this year and will be deployed in three phases, covering rolling stock, infrastructure and deployment of the Maximo Service Desk into the operations centre.
MRO country manager Adrian Hocking said the system would ensure consistency across the company's maintenance and servicing activities and will eliminate reliance on manual paper-based systems and providing accurate records for asset performance evaluation purposes.