Telstra mounts a Good challenge to BlackBerry

BlackBerry's dominance in the mobile e-mail and groupware market will face fresh competition with Telstra announcing it will resell competing software from Good Technology.

Telstra is the first local carrier to support the Good mobility suite of applications which includes mobile messaging, intranet, and Good's mobile "defence" software in an integrated offering.

Like the BlackBerry, Good Technology provides push e-mail and groupware, but it can be installed on a number of different mobile devices. Telstra will offer the solution on smartphones like Palm's Treo series, and the I-mate.

Telstra's managing director of convergent solutions and sales, Lynda O'Grady said the long-term arrangement with Good re-enforces Telstra's "leadership" in the local mobile e-mail market.

"Telstra is all about offering our customers the broadest choice in communications solutions," O'Grady said. "The Good mobility suite allows us to provide more tailored services to their unique business requirements."

IDC's mobile software program director, Stephen Drake, said the analyst firm estimates the Asia-Pacific market for mobile enterprise e-mail to be growing at a compound annual growth rate of 38.2 percent.

"Mobile operators around the world are looking to provide industry standard software options that support a variety of devices to strengthen their ties to enterprise customers," Drake said.

Good Technology's software provides enterprise customers with two-way wireless synchronization of all Microsoft Exchange and IBM Lotus Domino functions, including e-mail, calendar, and contacts.

The mobile intranet application allows "seamless access" to enterprise applications and corporate intranets, and devices can be managed remotely - including software upgrades.

Another feature is real-time, handheld fleet visibility that provides IT managers with information required to diagnose and resolve user problems.

Good Technology's president of worldwide sales and marketing, Terry Austin said the company's alliance with Telstra represents an important evolution in mobile computing in Australia, providing enterprises with "compelling standards-based alternatives to the Blackberry".

"This relationship validates Good's international popularity. We believe Telstra is best suited to bring mobile computing to enterprises in Australia," Austin said.

The Good Mobility Suite will be available through Telstra sales professionals and enterprise data specialists, and the Telstra Shop network.

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