Platform changes risk user revolt

Platform changes risk user revolt

I was interested to read Rodney Gedda's article, T-shirt brigade can't tap public purse, (April 5, p1). I agree implementing open source isn't easy especially on the desktop. I would happily make the change just to break out of the three-year Microsoft upgrade cycle, but I'm not sure all our users would be as forthcoming.

The goal in most enterprises is to make sure all employees use the same operating system. Running two operating systems can quadruple support costs, but this problem would pale into significance compared to the staff resistance likely to follow with any change of platform.

Name and address supplied

Internal development

The Computerworld article entitled: "Budget blow out, contractor bloodbath at QLD Agency" (CW, April 19 2006), implies that Onyx and Fujitsu are involved in the so-called "bloodbath". Nothing could be further from the truth.

Neither Fujitsu nor Onyx have had any involvement with the Department of Child Safety Integrated Client Management System (ICMS) project since March 2005, when we delivered the first phase of the ICMS project on time and on budget. The department accepted our solution design, but decided in July 2005 to use internal resources to develop an alternative solution for phase two of the ICMS project.

John Ward Managing director
Onyx Software Sydney

Performance points

Thank you for the article, When a product is better than the company, Joel Snyder, (CWT Online April 11, CW print April 19, p16.) It is nice to know that you can be trusted to point out your own shortcomings as well; hey, we all have them.

Warren E-mail contact supplied

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